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VA software glitch exposed data from up to 5,300 people

Jan. 24, 2014 - 03:28PM   |  
By ANDY MEDICI   |   Comments
  • Filed Under

The Veterans Affairs Department has apologized for a software glitch on one of its websites that exposed the personal information of up to 5,300 people, according to the Washington Post.

The glitch on the eBenefits system caused the agency to shut down the website on Jan. 15 and reopen it Jan. 19 after reviewing and fixing its software.

The software error allowed users of the system to see data for other users, according to reports.

“I went into my folder to check on the status of my claim and it said ‘sexual trauma’,” said one veteran, quoted in a report. “It definitely was not mine. There were also lines of erroneous web code. You could tell there was a coding software error.”

“We offer our sincere apologies to any service member, veteran or family member impacted by the software defect and the downtime,” VA said to the Washington Post.

The eBenefits system has about 3.4 million users, according to VA.


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